GorillaWins Casino Terms and Conditions

Welcome to GorillaWins Casino. These Terms and Conditions ("Terms") set out the rules that apply whenever you access, browse, or use our services at Gorilla Wins. By creating an account, completing a deposit, or otherwise using our platform, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with any part of this document, you must refrain from using our services.

Acceptance of These Terms

These Terms form a binding agreement between you and us. Whenever you complete a Gorilla Wins login, place a wager, or claim a promotion, you reaffirm your acceptance of the rules described here. We may update these Terms from time to time, and we encourage you to review this page regularly, as continued use of GorillaWins Casino after any change constitutes your acceptance of the revised version.

Eligibility and Account Registration

To open an account with us, you must meet the eligibility requirements listed below. We reserve the right to request identity verification documents before releasing withdrawals or granting continued access to your Gorilla Wins Casino account.

  • You must be at least 18 years old or the legal age of majority in your jurisdiction
  • You must provide accurate, current, and complete registration information
  • You may only hold one account with us at any given time
  • You must not be located in a country where online gambling is restricted or prohibited

Our License and Ownership

GorillaWins operates under Master License 34389464EU, granted by the gaming authority of Curaçao. Our platform is owned by Gorilla Wins LTD of Bargestraat 1, together with its fully owned subsidiary registered at Hollandia 24, which processes payments on our behalf. The domain gorillawins.net is operated by LAVA ENTERTAINMENT DS DV. under permit number DEAJS/SCFVF/P-06/2005, granted by the General Directorate of Games and Sweepstakes. This structure allows us to offer our services responsibly across our target markets.

Restricted Territories

We do not knowingly offer our games to residents of Afghanistan, Cuba, Curaçao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America, or Yemen. This restriction applies to both fiat currencies and cryptocurrencies, and we reserve the right to void any account, winnings, or Gorilla Wins no deposit bonus claimed by a player from a restricted jurisdiction, regardless of how the account was opened.

Deposits, Withdrawals and Payment Methods

At GorillaWins Casino, we accept GBP, EUR, and currency equivalents, as well as cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether. The minimum deposit is GBP 20, and minimum withdrawal amounts may vary depending on your region, payment provider, or active offer. We support a wide range of deposit and withdrawal methods, including:

  • Bitcoin, Ethereum, Litecoin, Dogecoin, Tether and other crypto payments
  • Visa, Mastercard, Skrill, Neteller, and Paysafecard
  • iDEAL, Giropay, Multibanco, MB WAY, Przelewy24, and BLIK
  • Bank Transfer, PIX, POLi Internet Banking, and CASHlib

We cap weekly withdrawals at EUR 5,000. While there is no overall win limit, players whose accumulated deposits do not exceed EUR 200 are subject to a maximum win capped at 10 times their last deposit. We charge no fees on crypto payouts. Processing may take up to 72 hours depending on your withdrawal method and whether it is your first cashout, and approved payments are typically completed within 24-48 hours.

Bonuses and Promotional Terms

We offer a Welcome Package across your first three deposits, worth up to 750% in bonuses up to GBP 4,000 plus 175 free spins, with a minimum deposit of GBP 20 at each stage. Each stage can be claimed once per player and has no expiry date:

  • First deposit, JUNGLE BONUS (code GORILLA1): 400% up to GBP 2,000 plus 100 free spins on Wish Master
  • Second deposit, TREASURE HUNT (code GORILLA2): 200% up to GBP 1,000 plus 50 free spins on Wild Wild West
  • Third deposit, APE KINGDOM (code GORILLA3): 150% up to GBP 1,000 plus 25 free spins on Planet of the Apes

Unless stated otherwise, standard wagering is 30x the bonus amount, while any Gorilla Wins Casino no deposit bonus carries a 100x wagering requirement and applies to slots only. The maximum bet while a bonus is active is EUR 10 or its currency equivalent, which also covers bonus-buy features and gamble functions. Wagering contributions differ by game type: slots, bingo, scratch cards, and keno contribute 100%; table games, card games, and live casino contribute 10%; video poker contributes under 2%; and baccarat contributes 0%. Progressive jackpot games cannot be played using bonus funds, and only one bonus may be active on your account at a time. All promotional timings are calculated in CET.

We also run regular offers such as APE SPINS DAY (code GWEDNESDAY), GORILLA RELOAD (code GMONDAY), and GFRIDAY (code GFRIDAY), alongside our ongoing Gorilla Missions and Gorilla Rank leaderboard tournaments.

Responsible Gaming

We are committed to promoting responsible play across Gorilla Wins. We provide tools such as deposit limits, time-outs, and self-exclusion options, and we encourage you to gamble only with funds you can afford to lose. If you feel your gaming habits are becoming a concern, we recommend contacting our support team or a relevant support organization for assistance.

Intellectual Property

All content available through GorillaWins, including our software, graphics, logos, and game titles, remains our property or that of our licensed providers, such as Betsoft, IGT, Aristocrat, and Nolimit City. You may not copy, reproduce, or distribute any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our platform, including any technical issues, delays, or disruptions beyond our reasonable control.

Reviews and Third-Party Information

You may come across independent Gorilla Wins Casino reviews, Gorilla Wins review articles, or general Gorilla Wins reviews published elsewhere online. While such Gorilla Wins casino reviews may provide helpful perspectives, these Terms remain the sole binding agreement governing your relationship with us, and any external commentary does not override the provisions set out here.

Amendments to These Terms

We may revise these Terms periodically to reflect regulatory changes or updates to our services. We recommend checking this page regularly, as your continued use of GorillaWins Casino after any amendment constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms, our bonuses, or your Gorilla Wins Casino account, our support team is available via live chat 24/7 or by email at support@gorillasupport.net. We are here to help you enjoy a fair, secure, and transparent gaming experience with us.